Caregiver safety

This training is designed to remind our caregivers of the importance of safety when completing daily cares.

Course•By Lesley Strong-Belcher

Client & Caregiver Onboarding Structure

Course•By Lesley Strong-Belcher

Diversity & Inclusion employee training

Hello this training will provide you with the importance of how each client should be cared for and treated by you as a caregiver. This training is a requirement of your employment with Strong home care & companions

Course•By Lesley Strong-Belcher

Home Care Training academy Membership

Membership

Operations admin assistant role

The Role Purpose and Goals Revenue protection Compliance ownership Audit readiness Core Responsibilities EVV Payroll & timesheets Compliance files Medical records & physician orders Administrative compliance (incl. unemployment support) EVV Management Daily monitoring Exception resolution Compliance thresholds (≥98%) Payroll & Timesheets Weekly audits EVV-to-schedule matching Error prevention before payroll Compliance & File Management Caregiver and client files Expiration tracking Audit prep Medical Records & Fax Handling Physician orders Medical notes Follow-up tracking Role Boundaries (Critical) No phones No intakes No scheduling No clinical work KPIs Clear performance expectations Communication & Escalation When to escalate Who to communicate with Weekly check-ins Why This Role Matters Medicaid protection Reduced owner stress Scalability and sellability

Course•By Lesley Strong-Belcher

Start Your Own Home Care Agency

Hello Home care Partner Are you ready to take the first step toward owning your very own home care agency? The home care industry is growing rapidly, and there’s never been a better time to enter this rewarding field. But we know that navigating the licensing, legal, and operational requirements can be overwhelming. That’s why I created Digital online course—a comprehensive digital course designed to guide you through every step of the process.

Course•By Lesley Strong-Belcher